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Category: Innovation

Retail and Digital Signage Importance in a Covid-19 World

Retail and digital signage importance in a covid-19 world

At covid-19 world with continued measures and concerns, retailers are looking to the future and planning their next steps. And here it comes the digital signage or electric signage! But what is digital signage?

Digital signage sometimes called electronic signage and refers to display technologies. It’s the retail’s future, the connection bridge between offline and online world. It’s the best and most powerful communication technology tool. Furthermore, it displays to consumers the most appropriate messages in the most appropriate time, after analysing and processing their inputs. As a result the retailers interact and communicate with their customers on the online channels.

By using any type and any size of display located in physical places, consumers and employees can be informed of the real-time capacity, covid measures, rider shifts, marketing communications and any information.

In addition to this, the environment can be protected by reducing the amount of paper used in making countless information posters and with an ability to impact the physical space with the same direct way with which visitors can experience through a mobile app or website. Moreover, digital signage reduce in-person interactions, resolve unclear consumer expectations, communicate supply chain shortages, update prices easier and quicker. Let’s simplify with examples:

  1. A customer arrives at a business and in the input, there is a screen that informs him for the available capacity. At that point, the capacity is not at its maximum and he is allowed to enter.
  2. He is interested to buy a product, but he would like to know available colours or price, in order to proceed with the purchase, there is a screen that can inform him.
  3. Inside, ask for a shift on a display by scanning a QR code with a mobile that can proceed to a website or a mobile app informing a customer of the turn and the average waiting time.
  4. With the right digital signage or even digital tags, updating product prices in a database can automatically push those updates to digital sources. Consumers won’t like the price increases, but they will appreciate consistent and clear communication of prices.

As you head towards the corresponding section, you will see in displays of various sizes (from electronic labels to huge and eye-catching LED panels) the different promotions, offers and commercial information available at that time in the establishment itself. Digital signage is here and it comes to stay with us for many years!

Get your Free Consultation

If you don’t know how to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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Why Office 365?

What is Microsoft 365

Microsoft 365 is designed to help you achieve more with innovative Office apps, intelligent cloud services, and world-class security.

 

Your productivity cloud across work and life

Office 365 is now Microsoft 365. Learn what this means for you.

Office 365 by Fidelity Cyprus

For Home

  1. Get premium Office apps, extra cloud storage, advanced security, and more all in one convenient subscription.

  2. Use Premium Microsoft 365 apps on up to five devices at the same time including Windows, macOS, iOS, and Android devices.
  3. Manage multiple calendars in one view to stay on top of work meetings, remote schooling, and family time.
  4. Create inspiring documents with smart assistance features in Word, Excel & PowerPoint​
  5. Save up to 500,000 photos* & files with 1 TB of OneDrive cloud storage (*assumes 2MB file size)​

For Business

  1. Host online meetings, make calls, chat, share files, and collaborate in real time with Microsoft Teams.

  2. Manage your files from anywhere with 1 TB of OneDrive storage.
  3. Use, share, and collaborate on Word, Excel, and PowerPoint files within Microsoft Teams.
  4. Connect with customers and coworkers using Outlook and Exchange.
  5. Protect against viruses, malware, phishing attempts, ransomware, spam, and other threats.
  6. Guard information from cybercriminals, unauthorized access, and accidental deletion.
  7. Help keep your data safe, even when it’s accessed from employees’ personal devices.
  8. Easily set up and manage users, devices, and data so you can focus on running your business.
  9. Always up-to-date desktop and mobile versions of Office apps: Outlook, Word, Excel, PowerPoint, OneNote (plus Access and Publisher for PC only).
  10.  Web versions of Word, Excel, and PowerPoint.
  11.  File storage and sharing with 1 TB of OneDrive cloud storage.
  12.  One license covers fully installed Office apps on 5 phones, 5 tablets, and 5 PCs or Macs per user.

For Enterprise

  1. Get industry-leading apps combined with intelligent cloud services and world-class security.
  2. Get intelligent tools that allow employees to work where and how they want, including a platform where they can meet, chat, call, and collaborate in one place.
  3. Increase employee efficiency with custom apps, built-in automation, and powerful insights to streamline business processes.
  4. Explore work patterns and learn ways to help employees work smarter—improving focus, wellbeing, networking, and collaboration.
  5. Consolidate your security portfolio, deliver seamless user experiences, and help reduce cyber risk with integrated, best-in-class protection.

For Education

  1. Empower teachers to unlock creativity, promote teamwork, and provide a simple and safe experience in a single, affordable solution built for education.

    Include students at no extra cost when you buy for teachers, faculty, and staff.

  2. A new Microsoft 365 Education device license includes Windows, Intune for Education, and Office 365 Education.
  3. Spark creativity, collaboration, and problem-solving with immersive and engaging apps.
    Enhance independence for students of all abilities with intelligent tools.
    Bring ideas to life in 3D and data visualisation tools.

  4. Collaborate and save teachers time with a single hub for classes and teams.
    Easily connect with others and co-author in real time.
    Meet the needs of individual students with a universal toolkit to connect, share and communicate in class and out.

  5. Manage users, data, and devices with a single dashboard.
    Protect identity, apps, data, and devices with intelligent security enhanced by machine learning.
    Manage data archiving, governance, and discovery.

  6. All plans empower teachers to unlock creativity, promote teamwork, and provide a simple and safe experience in a single, affordable solution built for education.
Get your Free Consultation

If you don’t know how to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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Smart Home Ideas & Tips

New way of looking at “Smart Home Ideas”

Having a smart home is now available to everyone thanks to devices that can turn your home into a comfortable, safe and sustainable environment.

 

Smart Home Requirements & Approach:

If you thought that setting up smart home automation is something only available to those who can invest thousands of euros in the installation of technology, you are wrong. Not only is it available to everyone, it is also becoming cheaper for your home to be more technological than ever.

Below is a draft listing of the requirements and suggestions for your smart home project based on projects we have designed and deployed:

Smart Home Cyprus

Networking & WiFi (Indoor – Outdoor Areas)

In recent years wireless access to the internet has become the accepted standard for the home automation industry. WiFi has transitioned from being an amenity to a need and its quality a benchmark kpi.

Based on today’s increased performance requirements network infrastructure needs expanding to multiple network points across your project and targeted configuration to make it possible for combined systems to work seamlessly.

TV System (IP/SAT TV)

The current property development business environment is increasingly competitive. On today’s demanding market we are called to offer HD and UHD Live TV Channels, Movies, on-screen casting and more.

Our proposed systems offer the latest in digital interactive TV while providing new features to the existing TV system at no extra cost.

CCTV & Surveillance

To ensure monitoring of project areas (indoors & outdoors) for security purposes a fully automated NVR based system provides the optimum solution for monitoring and playback when needed.

By using branded equipment for monitoring, capturing and playback we aim to extend current functionality while providing access through Mobile Apps and Computer Software.

Sound System

A home sound system combines stylish ceiling, wall mounted & floor outdoor speakers with a multi input mixer and powerful amplifiers for predefined zones. Provide your project with the ideal lodging atmosphere by streaming background music or ambient sound via your Bluetooth enabled device or attach a music player via a USB input.

Here again special attention will be given to keeping the multi-zone multi-source and remote management philosophy.

Home TVs

The average TV screen size has jumped to 43 inches in 2018 and to 50 inches in 2020. In conjunction with our proposed systems, TVs can provide much more than traditional TV channels, from mobile device casting to Content from HDMI devices that can be broadcasted on a predefined channel throughout the project (IP TV Boxes, CYTA Vision, Multimedia NAS, etc.)

Considering the peculiarities of current TV systems the goal is to setup the infrastructure as a whole and deliver a hybrid system that will provide the best of both to both worlds while taking advantage of Satellite Dishes and other Signal sources.

Lighting Automation

It is quite difficult to talk about home automation without mentioning lighting automation. This is because the latter plays a crucial role in all homes, and is one of the smart home most used features today.

Lighting automation is a broad term and covers the field that has to do with creating automated alterations or changes in lighting levels to emphasize architecture, affect the mood, and illuminate art.

It also encompasses everything from a one-room scene-control lighting system to a whole house system that controls both interior and exterior lighting. Lighting automation can also work as a stand-alone feature or used for the entire house and can be tied into the security system as well.

 

WHY FIDELITY

We provide ONE STOP exceptional technology solutions that fulfil all your projects technology needs.

Considering the big variety of technology solutions that allow your project to run smoothly you can get caught in the trap of having to deal with multiple suppliers for support who will put the blame on each other leaving you with unsolved problems and having to decide who has to address the issues that your project is facing.

Think back to all of the times you’ve called technology support for help with a technology related issue, only to realise that the person you’re speaking with doesn’t really have the expertise needed to get you a solution.

Pretty frustrating, right? Luckily, with Fidelity’s Professional Engineer Network, you won’t have to face that issue anymore. We’ve got the solutions and the IT professionals, each one an expert in their chosen field. Whether you need onsite help or hospitality technology solutions our team has you covered.

Contact us and…

Based on the points above mentioned and after doing a research on the various options available in the market and the current price range fluctuation (Different brand, technology, quality, etc.) we will prepare a Project Average Projected Budget to be used as an indication of your project total cost.

Get your Free Consultation

If you don’t know how to work from home or where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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Gaming Laptops

Gaming Laptops

The gaming computer market is no longer a simple niche where a group of kids buy their mechanical keyboards and colorful towers.

Today everyone plays to a greater or lesser extent and enjoys the most demanding components in terms of installed RAM, graphics and cooling capacity.

Portable gaming grew thanks to the miniaturization of components, which enabled connections that weighed less and more space for ventilation.

Another key factor affecting weight reduction was the jump from mechanical to solid components. A good gaming laptop will no longer exclusively mount an HDD, but will instead opt for an SSD.

Looking for the ultimate computer to play, it is evident that the definitive team does not exist: they all are if you know how to choose correctly. The main manufacturers (ASUS, ACER, LENOVO, HP) have created sections dedicated exclusively to the game (Republic of Gamers, Predator, Legion, Omen) and the offer is broader than ever.

A player should consider guidelines such as the refresh rate of the screen (from 60 to 120 Hz), the space to install their games (256SSD and perhaps another 500GB in HDD), the quality of the keyboard (betting on backlit WASD keys and with good touch, analog response).

If we take a look into the most important factors we must talk about:

  • Graphics card: responsible for “moving” all those polygons and performing all the calculations, whether you’re doing photo retouching or landing in ‘Fortnite ‘.
  • RAM: not less than 6GB. Large gaming computers mount up to 32GB of RAM but in most laptops you would see up to 16GB. Of course as time passes it is becoming more common to see 32GB of ram used in gaming laptops.
  • Processor: one of the most important components of a laptop if not the most important. Although it might not be as crucial as the graphics card for games it is still very important for the responsiveness and the swiftness of the laptop. Moreover looking ahead in time you could say that the better the processor the longer it will take before you start to experience stutters and slow responsiveness. As of now we could say that a good CPU could not be anything less than a 8th generation i5 from Intel or a Ryzen 5 2600 or 2600x on the AMD side.
  • As for connectivity it’s always good to have a few USB ports, a Type C port, a headphone jack(a connection option that is starting to disappear) and an HDMI port.

Lets take a look at some of the best gaming laptops in the market right now.

Alienware m17 R3
CPU: Intel Core i9-10980HK | GPU: Nvidia RTX 2080 Super | RAM: 32GB | Storage: 2 1TB SSDs | Display: 17.3-inch display (4K) | Weight: 6.6 pounds
See More...
2. Dell G3 15
CPU: Intel Core i7-9750H | GPU: Nvidia GTX 1660 Ti Max-Q | RAM: 16GB | Storage: 512GB SSD | Display: 17.3 inches, 1080p | Weight: 5.4 pounds
See More...
3. Asus ROG Zephyrous G14
CPU: AMD Ryzen 9 4900HS | GPU: Nvidia RTX 2060 Max-Q | RAM: 16GB | Storage: 1TB SSD | Display: 14 inches, 1080p | Weight: 3.5 pounds
See More...
4. Lenovo Legion Y545
CPU: Intel Core i7-9750H | GPU: Nvidia GTX 1660 Ti | RAM: 16GB | Storage: 128GB SSD | Display: 15.6 inches, 1080p | Weight: 5.3 pounds
See More...
5. Alienware Area 51m
CPU: Intel Core i9-9900K | GPU: Nvidia RTX 2080 | RAM: 8GB/16GB/32GB/64GB | Storage: 256GB/512GB SSD | Display: 17.3-inch display (1080p, G-Sync) | Weight: 8.5 pounds
See More...
6. HP Omen 17
CPU: Intel Core i7-9750H | GPU: Nvidia RTX 2070 | RAM: 16 GB | Storage: 256GB NVMe SSD | Display: 17.3 inches, 1080p | Weight: 7.1 pounds
See More...
Contact Us

If you have specific questions not addressed here please do not hesitate to contact us.

Call us today on 7000 8111 or Contact Us, we would love to help!

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COVID19 Customer Information

Fidelity Measures associated with Covid19

Further to the new measures announced by the government, our business has been allowed to re-open.

We will be following the recommended guidelines to keep our employees and customers safe.

 

Fidelity Measures associated with Covid19

We are taking the following precautions with our employees:

  • All employees will have their temperature taken before entering the building.
  • All employees on the frontline are required to have a face mask.
  • Assigned Personnel will sanitise and disinfect shared services frequently.

We encourage our customers to:

  • Wear masks or facial coverings.
  • Wash/sanitise their hands before coming to the store.
  • Stay at home if you are feeling sick.

We ensure that employees and customers maintain distance:

  • We have placed decals on the floor to direct traffic flow.
  • We limit the number of customers in at a time.
  • We do not allow customers to use shared common areas.

We are carefully monitoring the situation. The most important thing is to make sure we conduct business in a safe environment.

Contact Us

If you have specific questions not addressed here please do not hesitate to contact us.

Call us today on 7000 8111 or Contact Us, we would love to help!

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How to promote your online shop

Ways to promote your online shop

By creating a great ecommerce website is only the first step of your online business!

The next step is promoting your online shop to increase sales.

An online shop or website alone is not enough to make sales.

In order to achieve this you need to create a plan on how you can use different digital marketing techniques like SEO and Social media marketing to reach out to your potential customers.

Let’s see some great ways on how you can promote your online store:

Online shop promotion cyprus

1. Search Engine Optimization (SEO)

SEO strategy is really important for any website, especially for eshops.
All of your category pages and products have to be visible in the Google search results.

Hiring a good SEO company will make sure that your website adjusts to the latest SEO rules so your Google rankings will keep improving.

2. Run a Facebook Campaign

An efficient and cost effective way to promote your products or services.

By running Faceebook Campaigns you can promote your message / sales ad to the right people using targeting.

So, if you want to get some traffic on your website and make sales you should run Facebook ads with the objective of making ‘website conversions’.

3. Use Google Ads

Google Advertising can send high quality leads and visitors to your website.

With Google Ads you can show your ad in Google search results.

You can make your campaigns highly targeted since Google Ads are based on the keywords people use in the Google search box and you have the option to only pay for clicks on your ads (PPC) which makes them cost effective as well.

4. Website Blog

This is one of the most cost effective ways to get more website traffic. You can make blog posts to highlight new products or special offers.
This can increase your brand’s visibility in Google results.

4. Social Media

Social Media platforms like Instagram and Facebook offer businesses opportunities to reach new customers.
You can start by posting appealing content to your Social Media Accounts and link it back to your eshop.

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

Follow us on Facebook and stay up to date with our latest news regarding Technology Solutions in Cyprus.

Online Meetings

Online Meetings

With the spread of  COVID-19 most of the companies around the world try to work remotely by learning new ways to keep their employees, company partners and customers connected.

Without being able to meet them in person, companies need to adjust new approaches like onlne customer meetings or online employee training calls.

But how can they make online meetings and calls as effective as in person?

Fidelity Team has the answer!!  By using some powerful tools like Microsoft Teams Meetings, Microsoft 365 live events, LinkedIn Live and PowerPoint Live (coming soon) you can make your meetings virtually effective.

Let’s see each of these tools and their capabilities:

online meetings fidelity technology solutions

1. Microsoft Teams Meetings

Microsoft Teams is great for meetings with 250 or less attendees.

  • You can meet from anywhere, collaborate on documents in real time or screen-share,
  • The meeting organizer can send a note or even post a short video clip within the meeting chat window prior to the meeting to share his preparatory thoughts.
  • You can use the Whiteboard app to bring ideas to life.
  • If someone can’t attend the meeting, other attendees can record it so he can catch up later. 

2.Microsoft 365 live events

Microsoft 365 live events is great for meetings more than 250 people and up to 10 000.

  • It is not a standalone product.
    Microsoft 365 Live Events is a set of capabilities that allow you to do “broadcast-style” video presentations, both live and on-demand.
  • For live events you can use webcams and screen-sharing for informal presentations and opt for quality professional  formal events.
  • You can use Teams, Yammer, or Stream to host and deliver yout live events.

3.LinkedIn Live

LinkedIn Live is great if you want to engage LinkedIn members in real time. 

  • You can broadcast keynote speeches, panels, news and announcements to your LinkedIn page followers and engage even more LinkedIn members with the replay. 

4.PowerPoint Live presentations

PowerPoint Live in PowerPoint for the web is coming soon.This new feature will allow you to conduct trainings and engage audiences in new ways.

  • Presenters will be able to share slides. 
  • Using a QR code or short link, presentation viewers can join and follow along with live subtitles in more than 60 languages on their personal devices. 
  • This new feture will also include live reactions and a participant survey.
Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

Follow us on Facebook and stay up to date with our latest news regarding Technology Solutions in Cyprus.

How to Support Your Customers Online

Digital Support for Your Customers

With the spread of  COVID-19 we all try to reduce or avoid contacts in-person as much as we can.
Fidelity team can help you find ways of how you can serve your customers through your website.

Below you can find some options of how you can offer a Digital Support for your customers.

Digital Support Essentials
There are specific customer service components that every business should implement into their websites during this difficult time of COVID-19 spread:

digital support for your customers fidelity technology solutions cyprus

1. Add Live Chat to your website

You can have a live chat platform on your website and choose how you would like to respond to customers.
The response options can include:

  • live chat with your customer
  • a feature that your customers click to leave a message
  • a FAQ-based automatically generated response

2. Deploy a communication & collaboration platform (Microsoft Teams)

Teams is a chat-based collaboration tool that provides global and remote teams with the ability to work together and share information via a common space.

3. Update Frequently asked questions (FAQ)

You can create a FAQ page where your customers can go to find answers to questions your customers most often ask about your products, services or business information.

4. Add a Customer Request Contact Form

You can provide an online form that your customers can fill out if they didn’t find their questions in the FAQ page.
Make sure that you assign a staff member to respond promptly.

5. Update Contact Information

Make sure that you have your email address and telephone number for your business on every page of your website.

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

Follow us on Facebook and stay up to date with our latest news regarding Technology Solutions in Cyprus.

Announcement regarding Coronavirus – COVID19

Further to the new measures announced by the Cyprus Government, we would like to inform you that our Fidelity Shop is temporarily closed until the 13th of April 2020.

However our online shop will remain open and customer support is still available!

Order online and enjoy your time at home!

 

STAY HOME Fidelity (1)

We work remotely

If you are interested in one of our services or need help our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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Microsoft Teams – Stay productive while working from home

Work Remotely and Stay Productive with Microsoft Teams

With the COVID-19  spreading across the world many of your employees started working remotely from home.

But how can your employess stay productive while working from home?

Fidelity team wants to help you meet this challenge!

We have the knoweledge and expertise of how you can make working from home productive and healthy using Microsoft Teams. 

Let’s see how you can achieve this.

What is the purpose of Microsoft Teams?

Teams is a chat-based collaboration tool that has been developed by Microsoft Corporation. It provides remote teams with the ability to work together and share information via a common space using features like document collaboration, one to one chat, team chat, video meetings, file storage and more.

Microsoft teams by Fidelity Technology Solutions in Cyprus
Getting started with Microsoft Teams

When you move to remote work using Teams, the following key aspects will help you success: 

1. Set up your work area

Do not worry if you don’t have an office at home. You can still be productive while working from home. Teams is a virtual office that you can take it anywhere with you! Do not worry if you don’t have physical files or phone at home, you can save your documents directly in Teams, securely store files where the right people can access them and make calls and meetings fast and easy. 

2. Communicate

Using Teams you can easily communicate your working hours with your team mates so that they know when to reach you. You can also set a status message in Teams to share this information.

3. Online meetings

Moving your meetings to Teams you can create an online conference room. Participants have the option to turn on video and the face-to-face interaction  help everyone feel connected.

4. Record Meetings

You can also record meetings on Teams so some members can catch up later. The automatically generated transcript is also very useful when you are trying to remember information covered in a meeting you attended.

5. Bring your team together

Working remotely from home can feel isolating. Teams help the whole team to get together virtually. You can still maintain your regular team meetings or team lunches online. 

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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