Category: Technology

Online Meetings

Online Meetings

With the spread of  COVID-19 most of the companies around the world try to work remotely by learning new ways to keep their employees, company partners and customers connected.

Without being able to meet them in person, companies need to adjust new approaches like onlne customer meetings or online employee training calls.

But how can they make online meetings and calls as effective as in person?

Fidelity Team has the answer!!  By using some powerful tools like Microsoft Teams Meetings, Microsoft 365 live events, LinkedIn Live and PowerPoint Live (coming soon) you can make your meetings virtually effective.

Let’s see each of these tools and their capabilities:

online meetings fidelity technology solutions

1. Microsoft Teams Meetings

Microsoft Teams is great for meetings with 250 or less attendees.

  • You can meet from anywhere, collaborate on documents in real time or screen-share,
  • The meeting orginizer can send a note or even post a short video clip within the meeting chat window prior to the meeting to share his preparatory thoughts.
  • You can use the Whiteboard app to bring ideas to life.
  • If someone can’t attend the meeting, other attendees can record it so he can catch up later. 

2.Microsoft 365 live events

Microsoft 365 live events is great for meetings more than 250 people and up to 10 000.

  • It is not a standalone product.
    Microsoft 365 Live Events is a set of capabilities that allow you to do “broadcast-style” video presentations, both live and on-demand.
  • For live events you can use webcams and screen-sharing for informal presentations and opt for quality professional  formal events.
  • You can use Teams, Yammer, or Stream to host and deliver yout live events.

3.LinkedIn Live

LinkedIn Live is great if you want to engage LinkedIn members in real time. 

  • You can broadcast keynote speeches, panels, news and announcements to your LinkedIn page followers and engage even more LinkedIn members with the replay. 

4.PowerPoint Live presentations

PowerPoint Live in PowerPoint for the web is coming soon.This new feature will allow you to conduct trainings and engage audiences in new ways.

  • Presenters will be able to share slides. 
  • Using a QR code or short link, presentation viewers can join and follow along with live subtitles in more than 60 languages on their personal devices. 
  • This new feture will also include live reactions and a participant survey.
Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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How to Support Your Customers Online

Digital Support for Your Customers

With the spread of  COVID-19 we all try to reduce or avoid contacts in-person as much as we can.
Fidelity team can help you find ways of how you can serve your customers through your website.

Below you can find some options of how you can offer a Digital Support for your customers.

Digital Support Essentials
There are specific customer service components that every business should implement into their websites during this difficult time of COVID-19 spread:

digital support for your customers fidelity technology solutions cyprus

1. Add Live Chat to your website

You can have a live chat platform on your website and choose how you would like to respond to customers.
The response options can include:

  • live chat with your customer
  • a feature that your customer click to leave a message
  • a FAQ-based automatically generated response

2. Deploy a communication & collaboration platform (Microsoft Teams)

Teams is a chat-based collaboration tool that provides global and remote teams with the ability to work together and share information via a common space.

3. Update Frequently asked questions (FAQ)

You can create a FAQ page where your customers can go to find answers to questions your customers most often ask about your products, services or business information.

4. Add a Customer Request Contact Form

You can provide an online form that your customers can fill out if they didn’t find their questions in the FAQ page.
Make sure that you assign a staff member to respond promptly.

5. Update Contact Information

Make sure that you have your email address and telephone number for your business on every page of your website.

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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Announcement regarding Coronavirus – COVID19

Further to the new measures announced by the Cyprus Government, we would like to inform you that our Fidelity Shop is temporarily closed until the 13th of April 2020.

However our online shop will remain open and customer support is still available!

Order online and enjoy your time at home!

 

STAY HOME Fidelity (1)

We work remotely

If you are interested in one of our services or need help our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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Microsoft Teams – Stay productive while working from home

Work Remotely and Stay Productive with Microsoft Teams

With the COVID-19  spreading across the world many of your employees started working remotely from home.

But how can your employess stay productive while working from home?

Fidelity team wants to help you meet this challenge!

We have the knoweledge and expertise of how you can make working from home productive and healthy using Microsoft Teams. 

Let’s see how you can achieve this.

What is the purpose of Microsoft Teams?

Teams is a chat-based collaboration tool that has been developed by Microsoft Corporation. It provides remote teams with the ability to work together and share information via a common space using features like document collaboration, one to one chat, team chat, video meetings, file storage and more.

Microsoft teams by Fidelity Technology Solutions in Cyprus
Getting started with Microsoft Teams

When you move to remote work using Teams, the following key aspects will help you success: 

1. Set up your work area

Do not worry if you don’t have an office at home. You can still be productive while working from home. Teams is a virtual office that you can take it anywhere with you! Do not worry if you don’t have physical files or phone at home, you can save your documents directly in Teams, securely store files where the right people can access them and make calls and meetings fast and easy. 

2. Communicate

Using Teams you can easily communicate your working hours with your team mates so that they know when to reach you. You can also set a status message in Teams to share this information.

3. Online meetings

Moving your meetings to Teams you can create an online conference room. Participants have the option to turn on video and the face-to-face interaction  help everyone feel connected.

4. Record Meetings

You can also record meetings on Teams so some members can catch up later. The automatically generated transcript is also very useful when you are trying to remember information covered in a meeting you attended.

5. Bring your team together

Working remotely from home can feel isolating. Teams help the whole team to get together virtually. You can still maintain your regular team meetings or team lunches online. 

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

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How to Work from Home to Prevent Coronavirus Spread

New way of looking at “Working from Home

Technological advances have opened the door to new ways of working, one of them is working from home. Nowadays work should be seen as “something that is done and not a place where one goes”. Telework, where feasible,  does allow supervision of employees, without falling into surveillance.

 

How it implement work remotely?

Telework as a modality based on three fundamental aspects: labor flexibility, teamwork and the use of new technologies. It is a talent management model in which the employer offers the necessary tools for employees to carry out their tasks based on results.

teleworking and teleconferencing for business
How to work from home – 5 recommendations to implement working from home

To prevent the spread of COVID-19 the following recommendations can be taken into consideration to implement teleworking without affecting the results, productivity and most importantly, the health of the workers:

1. ESTABLISH KEY INDICATORS FOR COLLABORATORS

Work under individual and group goals that are measurable and visible to all team members.

Recommendation: OKRs (Objectives and Key Results) is a methodology created by exCEO Intel.

2. TECHNOLOGY IN YOUR FAVOR, WORK IN THE CLOUD

The use of cloud serves not only to have constant open communication channels, but also to optimize efforts with productivity tools hosted there. These tools that integrate with calendar, email and others.

Recommendation: tools like Asana, Slack, Google Docs, Monday, Jira and Office 365, among others.

3. PROPER WORK SPACE

Encouraging employees to design and create a suitable workspace in their homes, since having an ergonomic, clean, tidy and comfortable space will allow them to feel at home while the epidemic is under control.

4. CORPORATE VIRTUAL PRIVATE NETWORKS

VPNs are designed to be used by a subgroup of employees that need access to business applications (on premises Accounting, CRM, ERP and other software systems) apart from just data stored on portable or cloud locations.

5. OVERCOMMUNICATION

One of the biggest challenges of remote work is connecting with coworkers. Therefore, it is essential to constantly communicate to the rest of the team what is being worked on and coordinate. It is highly recommended to replace calls with video calls.

Recommendation: Zoom, Slack, Skype, Hangouts Meet and Microsoft Teams.

Get your Free Consultation

If you don’t know how to work from home or where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 or Contact Us, we would love to help!

The New Bravia OLED TV

OLED TV

The New Bravia OLED TV

EVERYTHING ELSE PALES IN CONTRAST!

True reality comes to life with deep black and natural colour. Over 8 million self-illuminating pixels are precisely and individually controlled by the X1 Extreme™ processor. Sony’s OLED TV creates exquisite, unprecedented contrast. Get your OLED TV in Cyprus from Fidelity eshop.

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 , we would love to help!

The New Sony XPERIA XA1 Ultra

The New Sony XPERIA XA1 Ultra

Hello everyone and welcome to our blog.

Today we are going to discover the brand new Sony Xperia XA1 Ultra.

Let’s get started!!

Top features

  1. Design Beyond borders
    With its stunning 6” edge-to-edge screen, XA1 Ultra provides an immersive viewing experience right in the palm of your hand.
  2. Stylish sleek
    Precision-edge detailing, aluminium sides and 2.5D glass give Xperia XA1 Ultra its polished design, while the endless loop surface provides a comfortable fit.
  3. Designed to fit your life and your hand.
    Xperia XA1 Ultra features a mini-display feature, allowing for effortless single-hand interaction, so you never have to compromise convenience for style.
  4. Take your best shots
    Double-digit megapixels in both the front and rear cameras means sharper images with beautiful color detail in any light.
  5. Standout selfies
    Raise your selfie game to new heights with a 16 MP front camera that captures high-resolution images in vibrant color.
  6. Make every moment e masterpiece
    Xperia XA1 Ultra boasts a state-of-the-art 23 MP rear camera with Hybrid Autofocus, Exmor RS™ for mobile sensor for low-light capture and quick launch for flawless pictures in true-to-life color.
  7. Adapts to your habits
    Xperia XA1 Ultra is the smartphone that gets smarter and more personal as you use it. It learns and adapts based on how you use your phone.
  8. Xperia Actions
    Xperia Actions work to make life easier – just when you need them to.
  9. Performance that counds
    Xperia XA1 Ultra features an Octa-core processor with 4GB RAM, making it a powerhouse performer that easily meets all your smartphone needs.
  10. Optimum speed
    Smart Cleaner automatically deactivates the apps you don’t use and clears the cache, to optimise storage and memory.
  11. Store more
    With microSD expandable storage, you can keep all your favourite tunes, videos and pictures with you wherever you go.
  12. Power up
    Quick Charging boosts your battery charge, for hours of power in minutes.
The New Sony XPERIA XA1 Ultra
The New Sony XPERIA XA1 Ultra

Performance that counts!

Xperia XA1 Ultra features an Octa-core processor with 4GB RAM, making it a powerhouse performer that easily meets all your smartphone needs!!

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 , we would love to help!

The New Portable Wireless Bluetooth Speaker by Sony

The New Portable Wireless Bluetooth Speaker by Sony

Do you want to take your party to the next level? Then this is something you should read!

The new Sony Portable Wireless BLUETOOTH Speaker promises you a high quality sound wherever you go.

With it’s deep bass and lights that flash with the beat, this powerful wireless speaker takes the party wherever you go, even in the rain.

Main Features

Lift the room with EXTRA BASS

Hit the EXTRA BASS button to get things going. Dual passive radiators work together with two full-range speakers to enhance low-end tones, giving bass a boost.

Build energy with Flashy lights

With a built-in multicolored line light, speaker lights and a flashing strobe, you’ll be able to see and hear the beat.

Bring the bass wherever you go

The wireless SRS-XB40 is easy to move. With a long battery life and a water-resistant surface, you’re free to pick it up and put it anywhere.

Water-resistant design

Whether you’re listening to tunes indoors or outdoors, you can relax knowing the wireless speaker is IPX5 water resistant.

Up to 24 hours of buttery life

Play music all day and night with up to 24 hours of battery life. The voice feedback function tells you the remaining battery level and when it’s time to recharge.

Get things booming with Wireless Party Chain

Enjoy the same song with Wireless Party Chain. Connect up to 10 wireless speakers via Bluetooth® technology and synchronize the music and lighting so everyone’s dancing to the same beat.

Add an extra speaker for room-filling stereo sound

Simply connect two wireless speakers for wider stereo sound.

Easy control with Sony Music Center

Manage your music quickly and easily from your smartphone with Sony | Music Center (previously called SongPal). Simply install the app and take control of music, lights and more.

Fun, easy control via the Fiestable app

Take charge of playback, speaker lights and DJ sound effects all from your smartphone, with the Fiestable app.

Better Bluetooth audio

LDAC transmits approximately three times more data (at the maximum transfer rate: 990 kbps) than conventional Bluetooth® audio for a superior wireless listening experience.

One-touch listening with NFC

Simply touch your NFC-enabled smartphone to the speaker and get the beats going.

Get connected with USB

Connect your smartphone via USB for battery charging.

Multi-device connection 

Connect up to three devices and take it in turns to play your favorite tunes.

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 , we would love to help!

PlayStation VR

PlayStation VR

PlayStation VR Cyprus
PlayStation VR Cyprus

Hello everyone and welcome to our blog!

Today we are going to explore the amazing PlayStation VR!

Live the game!

Put yourself at the center of an incredible gaming universe and experience a new way to play with PlayStation VR.

Powered by PS4

PlayStation VR is the latest member of the PS4 family. So, whichever PS4 console you own, you are PS VR ready!!!

Connect the headset to you PS4, add a PS Camera and forget the reality for a while!

PlayStation VR Cyprus
PlayStation VR Cyprus

See the Future 

5.7” OLED screen
See hyper-real 3D environments come to life with a custom OLED screen.

360 degree visionWhichever way you turn the 360 degree immersion of PS VR makes you part of a living, breathing world with a seamless field of view.

120 frames per secondSmooth visuals and super low latency combine to create an incredibly immersive gaming world.

Audio immersion

3D audio
Discover a new dimension in sound with cutting-edge 3D audio that lets you accurately perceive the direction and distance of sounds that are coming from above, below and all around you.

Built in mic
Chat to your online friends, discuss in-game tactics and strengthen your immersion in the virtual world with the headset’s integrated microphone.

Get inside the game

PlayStation Camera

With dual lenses and 3D depth sensors, the PlayStation Camera tracks the position of the headset, PlayStation Move controller and DUALSHOCK 4 light bar wherever you are, ensuring you’re always at the center of your VR gaming universe.

Precision tracking
Nine LEDs positioned on the front, back and sides of the PS VR headset are tracked by the PlayStation Camera – ensuring pinpoint accuracy within the game world, wherever you are in the room.

Play together
Project your PS VR experiences directly to your TV screen with Mirror mode, letting friends and family see what you’re seeing and giving them a window into your virtual world.

Let your friends join your games with Separate mode and display a different view of the action on a TV screen as a second player experience.

Have you impressed? Do you want a PlayStation VR now?

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 , we would love to help!

QLED TVs

QLED TVs

Hello everyone and welcome to our blog.

Today I am going to introduce you the next innovation in TV. The new Samsung QLED TVs!!

What is QLED? Samsung’s new ‘Quantum Dot’ TV?

Here is what you need to know.

Samsung has revealed its next generation of TVs, which it is calling the QLED TV Series.

Using so-called “Quantum Dot” technology,QLED marks a major shift forward in TV picture quality and colour.

But what is QLED and how does it make a difference to the picture quality? Here’s everything you need to know about the new technology.

QLED TVs Cyprus

What is a QLED TV?

QLED is a technology that combines LED screens with Nano-technology. The name QLED was given by Samsung.

The ‘Q’ stands for Quantum Dot. Quantum Dot LEDs are similar to the older OLEDs (Organic Light Emitting Diodes), but Samsung claims these are far superior.

QLED TVs Cyprus

What does a QLED TV do?

QLED screens use Nano crystals that semi-conduct to create amazing colours.

The screen is brighter, the viewing angles better and the blacks appear deeper. The overall outcome is an incredible true-to-life picture on screen.

QLED TVs Cyprus

Haven’t you heard of Quantum Dot technology in TVs before?

To be honest, Quantum Dot technology has been around for a few years.

The reason you are hearing about it now is because the technology has finally reached an advance level and now you can really see the improvement in picture quality.

Will all TVs end up having QLED?

Samsung is the first manufacturer that uses this technology, and so far there have been no announcements from other TV manufacturers.

That could change, but so far LG and Panasonic have announced that they are sticking to OLED.

Get your Free Consultation

If you don’t know where to get started, need help or just don’t have the time to to it, our experts can help you out.

Call us today on 7000 8111 , we would love to help!