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FIDELITY
Terms & Conditions

Orders

Orders can be placed online using the “add to cart” link and then proceeding to check out or by phone through our call center 7000-8111.

You can select Credit/Debit card through JCC Gateway as your payment method in which case you will receive a transaction confirmation by email or you can select to pay upon delivery in which case orders are cash on delivery only and payable to the courier of your choice or at the store.

You can also select to pay via the JCC Smart Portal, we will send you our JCC Smart link with your order confirmation by email.

Delivery

We can deliver to any address in Cyprus. Note that there are restrictions on some products.

When you place an order, the estimate delivery time is 2-5 working days.

Your order will be confirmed the latest on the following day in the morning (unless you place your order over the weekend, in which case it will be confirmed on Monday morning).

Confirmation is performed over the phone on the number you specify during checkout. Alternatively you can write any instructions or requests before finishing your order.

When the confirmation is done you will have the option to choose to pick up your order from our store or indicate the Courier of your choice.

Returns Policy

You may return unopened items within 7 days* of delivery for a full refund.

If you need to return an item, simply contact us by email or telephone and we will be happy to assist.

* Returns after 7 days will be subject to a 10% restocking fee.

Fidelity Technology Solutions