When Anemi Hotel approached us they faced the following challenges regarding technology and required a dedicated IT support and services partner to handle them.
▪ Hotel and Hospitality WiFi Solutions
▪ Guests' WiFi Solutions
▪ High Speed WiFi Paid Service with ticketing system
▪ CCTV Cameras Operations
▪ Sound Systems for Lobby, Restaurant and Pool area.
▪ Server Room design and management
▪ Satellite TV installation to all hotel rooms
▪ Digital Signage Solutions at Hotel's Reception and Restaurant.
Client:Anemi Hotel & Suites
Platforms:Office 365, Fidelio, Digital Signage by Fidelity
Brands:Ubiquiti, UniFi, Sony, Dahua,Western Digital, Adastra
The Approach and Service Provided
With a fourth floor extension planned, the Anemi hotel decided to upgrade their WiFi systems throughout the hotel for both operations and guests but that was just the starting point because once upgraded this would enable other services and facilities to be added which would enhance the hotels reputation.
Enter The Fidelity Team !
Having always had a close working relationship with the management of the Anemi, the Fidelity team joined the Anemi renovation team and successfully planned, installed and configured the WiFi, CCTV, Sound Systems, Satellite TV and Digital Signage.
Having the technical expertise was essential for a project of this size and scale but what was also important was the choice of products, not only did they have to be fit for purposes and scalable but they also had to be sympathetic to the design and style of the hotel. Once again the Fidelity Team met the challenge and the results speak for themselves.
Fidelity Technology Solutions is now responsible for all levels of support for Anemi Hotel IT systems, working closely with both end-users and management as well as third-party suppliers to deliver full IT support.
Anemi Hotel continued investment in IT ensures they can be up and running 24/7 365 D/Y and that their systems remain scalable with the business. This means it can be continuously built upon with the help of Fidelity, ensuring a more agile approach to technology in the long term.
Fidelity continues to work with Anemi Hotel on a consultancy basis, advising them of how technology can be implemented within the Group and used as a growth enabler.
The relationship has been such a success because both businesses share a people-centric approach driven by strategic insights and pride themselves on longstanding relationships.