P. Pericleous Real Estate: CRM Implementation
The Scope of Work
Having worked with Management of the Pericleous Group it was once again a pleasure to be approached by P.Pericleous Real Estate, to design and implement a CRM system to align all their customer communications and processes.
The Approach and Service Provided
P.Pericleous Real Estate offer their clients a wealth of knowledge regarding all aspects of purchasing or selling a home. Whether it is helping them search for their dream home, discussing new Cyprus real estate developments, or assisting with the sale of their property, they are ready and willing for the opportunity to help.
Summary
The CRM design and implementation consisted of the following:
CRM
- Identified all areas of the business that involved the customer
- Identified the business processes to manage the interactions with the customer
- Developed and implemented the CRM technology
- Trained key users
